In a city that never hits the brakes, it only makes sense that customer service keeps pace. Dubai’s Roads and Transport Authority (RTA) has just rolled out a game-changing move that’s guaranteed to earn a round of applause from night owls and early birds alike: the Umm Ramool Customer Happiness Centre is now open 24/7, even on official holidays! That’s right—happiness just went full-time.
This bold extension of operating hours isn’t just a convenience tweak—it’s a clear message that Dubai means business when it comes to service excellence. Whether it’s 3 PM or 3 AM, residents and visitors can now walk into the Umm Ramool Centre and get assistance with a wide array of RTA services. No more checking the clock, stressing over time off work, or waiting until after the holidays. The gates to hassle-free help are wide open—literally all the time.
From vehicle registration and licensing to public transport inquiries and smart service consultations, the centre is geared up to handle it all. But it’s not just about extending hours—it’s about extending peace of mind. With trained staff, state-of-the-art service counters, and a welcoming environment, the Umm Ramool centre is fast becoming a beacon of round-the-clock public service.
This move also aligns perfectly with Dubai’s broader strategy of transforming into a smart, user-first city, where government services are as responsive as your favorite food delivery app. It shows that the RTA understands one critical truth: life doesn’t stop—and neither should access to services.
By flipping the switch to 24/7, RTA hasn’t just opened a centre; they’ve set a new standard. It’s convenience with a capital “C,” and another giant leap towards the future Dubai keeps boldly building. So next time you need a government service, just head over to Umm Ramool—because happiness, in Dubai, doesn’t punch out. Ever. 🌙📄✅
