The General Directorate of Identity and Foreigners Affairs – Dubai (GDRFA Dubai) successfully managed 1,370,440 travelers during the New Year 2025-26 holiday period, ensuring smooth operations across air, land, and sea ports. This achievement highlights the authority’s effective planning, flexible operations, and adoption of advanced digital services to handle peak travel efficiently.
GDRFA Dubai implemented strategic measures to manage the high influx of travelers. By optimising staff deployment, coordinating across all entry points, and employing real-time monitoring systems, the authority was able to reduce wait times and maintain seamless passenger flow. Travelers benefited from quick, hassle-free processing, reflecting Dubai’s reputation as a global hub for tourism and business.
Digital services played a crucial role in enhancing efficiency. GDRFA Dubai leveraged smart systems, self-service kiosks, and mobile applications to process arrivals, departures, and immigration formalities faster. These technologies enabled travelers to complete necessary procedures with minimal human interaction, ensuring safety, accuracy, and convenience.
Flexible operations were also central to handling the holiday peak. The authority adjusted work shifts, deployed additional personnel at critical checkpoints, and coordinated with airlines, land transport providers, and maritime services to manage traffic surges effectively. Contingency plans were in place to address unexpected delays, ensuring uninterrupted service.
The successful management of over 1.37 million travelers demonstrates GDRFA Dubai’s commitment to operational excellence, innovation, and customer service. It reflects the UAE’s broader strategy to enhance travel experiences, support tourism, and strengthen Dubai’s position as a leading international destination.
GDRFA Dubai’s performance during the New Year period also reinforces the authority’s ability to handle large-scale operations during peak travel times while maintaining security, safety, and efficiency. The integration of digital solutions with flexible, people-centric operations sets a benchmark for modern border management and immigration services globally.
Overall, the efficient handling of holiday travelers highlights GDRFA Dubai’s preparedness, technological advancement, and operational excellence, contributing to a smooth and enjoyable travel experience for millions of visitors entering and leaving Dubai.
