In the heart of Dubai, where the city’s pulse meets the beat of safety and security, the Command and Control Centre of Dubai Police has shattered records in the second quarter of 2024. With the precision of a maestro conducting a symphony, Dubai Police managed an astounding 2.1 million calls during this period, a feat that highlights their unparalleled commitment to public service and efficiency.
What truly sets Dubai Police apart is their lightning-speed response time. A staggering 97% of these calls were answered within an incredible 10 seconds. Imagine dialing for help and hearing a reassuring voice within the blink of an eye—that’s the reality Dubai Police creates every day, ensuring that emergencies are swiftly met with the aid they require.
Amidst this dizzying call volume, Dubai Police officials emphasized the importance of caller awareness regarding the 901 and 999 hotlines. The distinction is clear: 999 for emergencies requiring immediate police response, and 901 for non-emergency situations where assistance is needed but urgency may not be paramount. This dual hotline strategy not only streamlines operations but also educates the public on accessing the right help at the right time, optimizing resources and enhancing overall service effectiveness.
Dubai Police’s success story in Q2 2024 is not just about numbers—it’s about setting benchmarks in public safety. By harnessing cutting-edge technology and meticulous operational strategies, Dubai Police ensures that every call matters and every response is swift and effective. This achievement not only reinforces Dubai’s reputation as a global leader in safety and security but also reaffirms their unwavering dedication to protecting and serving the community with excellence
