In a powerful reaffirmation of Dubai’s commitment to its people, Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, delivered a strong message underscoring the city’s open-door policy. With an unyielding focus on transparency, accessibility, and service excellence, Sheikh Mohammed emphasized that no barriers should stand between public officials and the citizens they serve.
Sheikh Mohammed voiced concerns about officials limiting public access to decision-makers, a practice he strongly criticized. Highlighting the foundation of Dubai’s success—its people—he reminded all officials that direct communication and responsiveness are non-negotiable pillars of effective governance. “Our doors should not only be open physically but also metaphorically,” he stressed, urging leaders to prioritize the needs of the public above bureaucratic conveniences.
As a cornerstone of this initiative, Sheikh Mohammed announced a comprehensive review of government departments. This evaluation aims to ensure that every agency not only adheres to Dubai’s core values of service and innovation but also remains accessible and welcoming to its stakeholders. Departments will be assessed based on their ability to meet public needs, foster open communication, and drive the emirate’s ambitious vision forward.
This call to action is not merely about accessibility but also about reshaping the culture of governance to one that champions inclusivity and progress. Sheikh Mohammed’s leadership continues to inspire a model of governance rooted in trust, openness, and efficiency—a model that has made Dubai a global benchmark for development and innovation.
For the people of Dubai, this reaffirmation of the city’s open-door policy is both empowering and reassuring. It sends a clear message: the government is here to listen, serve, and adapt. Sheikh Mohammed’s vision ensures that as Dubai scales new heights of success, it remains deeply connected to its citizens, reflecting their aspirations and addressing their needs with unwavering dedication.
